IDP ITALIA Warranty
IDP ITALIA confidently warranties all of our furniture to be free of defects in workmanship and materials using only top choice Italian materials. Each product has a two (2) year limited warranty for the frame construction, a two (2) year limited warranty for the leather and a two (2) year limited warranty on the webbing and filling. Any products containing dual power motion is warrantied for two (2) years.
Warranty applies to conditions from normal residential usage. Any defects resulting from misuse, accidents, negligence or normal wear will void IDP limited warranty.
Defects in workmanship and materials are defined, for the purpose of this warranty, as causing the product to be unsound structurally or mechanically, or altering the appearance of the piece substantially. If a defect is found, immediately discontinue use of the product and contact the place of purchase.
Warranties begin from the initial date of purchase from the retail store and must be accompanied with a valid sales receipt and/or proof of purchase. IDP will reserves the right to arrange local repair, and the cost of packing and shipping to and from factory is not covered by the warranty unless expressly arranged by IDP Italia. Our warranty is nontransferable. Products purchased as a ‘floor sample’ or ‘as-is’ is not covered under the IDP limited warranty.
Please contact claims@SETSgroup.com with any questions. Thank you.